Troubleshooting iPhone Not Connecting Issue

Are you experiencing an issue while trying to access the Rockspace WiFi extender network using the iPhone? Is the connectivity issue giving you pain in the neck? Well, get ready to kick the problem out forever. We have come up with this blog to help you out. iPhone not connecting to the extender network is not a new issue and you are not alone here. Many users have been observed reporting a similar issue with their devices.

Here is a complete guide to diagnosing the problem and getting it fixed. You will find some most effective troubleshooting tips that will help you access the extender’s network on your iPhone.

Possible Reasons& Solutions to iPhone Not Connecting Issue:

Find below a list of some commonly reported reasons that lead to this issue. You will also come across their solutions as well. There can be two instances here. Either you are able to accessthe internet on all other devices and not on iPhone or you are not able to access the internet on any device. First, we shall discuss the general troubleshooting hacks assuming the issue persists with all the accessing devices. Later we shall move to more iPhone-specific troubleshooting tips.

1. Poor Network Connection

If the Rockspace range extender is giving out poor or unstable internet then not only iPhone but you won’t be able to access the internet on any device.

Solution

2. Using Incorrect Password

Are you trying to access the extender network using an incorrect WiFi password? Do you remember the password that worked well the last time? If you are trying to access the internet but have no idea what the correct WiFi password is, then no matter how hard you try, you would not connect to the Rockspace extender WiFi.

Solution

A simple solution to this is to use the right login password. If you forgot the password, then you may need to reset the extender and reconfigure it. Press the Reset button to reset and restore the factory settings. Once reset is done, use re.rockspace.local to set up the extender again. As soon as you get the setup process done, try accessing the extender WiFi on your iPhone. More troubleshooting is needed if the iPhone not connecting issue persists.

3. Excessive Traffic

Ifthere is excessive traffic on the wireless network, then the extender’s performance degrades.

Solution

Disconnect extra devices connected to the Rockspace extender network first. It’s great if the issue seems to be resolved, however in other cases, power cycle your device. Remove all the cables attached to it. Let it rest for a while. At times over- heating affects the device’s functionality. After some time, power it back by reconnecting all the cables.

4. Obsolete Firmware

An out-of-date firmware installed on the Rockspace range extender might be the actual reason behind the issue. The device must always be running on the latest firmware version to avoid any issues.

Solution

Use re.rockspace.local or 192.168.0.254 to access the Rockspace management console and check for the latest firmware version available and get it installed on your device. After the Rockspace firmware update is done, has the issue been fixed? Looks like some more troubleshooting needs to be done.

iPhone Specific Troubleshooting to Access Rockspace_ext

1. iPhone Needs Update

If you are using an obsolete operating system on your iphone, then this may be preventing you from accessing the Rockspace extender network.

Solution

Update the iOS to the latest version by getting to the settings. After the latest iOS is installed on your phone, check if the accessibility issues are resolved.

2. Excessive Distance

Undoubtedly, as you move away from the access point, the network gets weaker. Check if you are in the network coverage of the Rockspace extender.

Solution

Get closer to the extender and then try accessing the extender’s WiFi on iPhone. Do you see it is working? If iPhone not connecting issue has still not been fixed then go to next hack.

3. iPhone Needs Reboot

Sometimes minor technical hitches affect the WiFi network.

Solution

Simply power off your iPhone and let it rest for a while. Once you power it on, try accessing the extender network now.

We are very hopeful that by walking through the above-mentioned troubleshooting hacks, you are able to access the Rockspace range extender network on your iPhone. However, if you are still stuck with the iPhone not connecting issue, then simply get in touch with technical experts to help you out.