Rockspace WiFi Extender Ethernet Port Not Working [Resolved]
“I purchased and installed a Rockspace range extender in my house. The extender worked fine for five months. After that, I was able to access the internet on wireless devices via Rockspace_ext, but not on wired ones via the Ethernet port. What’s wrong with my range extender? Why is my Rockspace WiFi extender Ethernet port not working? Can you help me figure it out?” – A Rockspace user.
Rockspace extenders are known to bless users with a superb internet experience throughout the length and breadth of the house. However, being a part of the technical family, they can fall victim to various issues. The one you just read was such an issue. Are you also experiencing a problem related to the Ethernet port of your WiFi range extender? If yes, then the time to do away with the issue has come. The troubleshooting hacks brought up in this post will help you do that. So, don’t shift to another tab and continue reading.
Why Rockspace WiFi Extender Ethernet Port Not Working?
Troubleshooting the problem you are facing right now will become easier when you are aware of the reasons that might have plotted it. Below we have highlighted some of the most common causes behind the Rockspace WiFi extender Ethernet port not working issue:
- Your Rockspace range extender’s firmware is outdated
- The Ethernet cable you are using is shabby
- You haven’t cleaned the Ethernet port of your WiFi extender
- Technical glitches are not allowing the Ethernet port to work well
- The Rockspace extender Ethernet port might also not work if it is damaged
Bearing in mind that you are now aware of the underlying reasons for the Ethernet port issue with your Rockspace range extender, let’s move to the troubleshooting section.
Rockspace WiFi Extender Ethernet Port Not Working: Solved
Prior to trying your hands on any of the hacks listed above, make sure that you have completed the Rockspace WiFi extender setup process via the 192.168.0.254 IP address properly. Else, all your efforts will go down the drain. However, you also have an Option B of contacting our experts in case you want to escape Option A of giving a shot to the troubleshooting techniques mentioned below:
1. Get Your Rockspace Extender Updated
If you walked through the aforementioned section carefully, then you might have noticed that outdated firmware was the first reason behind the current problem. Want to know why? It is because the firmware is nothing but software that houses all the instructions for your extender. It needs to be upgraded so that the Rockspace extender can make pace with the new devices entering the digital world. Or else, the outcome will be similar to the Rockspace WiFi extender Ethernet port not working issue. Thus, before the situation becomes irrecoverable, consider updating your extender. Here’s how:
- Get access to a computer or laptop accessing the Rockspace extender’s network.
- Download the extender’s firmware file in compliance with the model number.
- Visit re.rockspace.local and do Rockspace login using the default login details.
- Locate the Firmware Update option and upload the firmware file.
2. Replace the Ethernet Cable
Sometimes, it is not the Ethernet port, but the connection that you’ve created using a cable is the reason behind this irritating problem. Calm down! It might have happened due to the use of a damaged cable or a loose Ethernet connection which is making you feel like you are facing issues with the Ethernet port. All you need to do is:
- Get the Ethernet cable replaced if the one you are currently using is damaged.
- Make the connection finger-tight.
3. Keep Your Extender Clean
During the Rockspace WiFi extender setup, you might have been asked to place your device in a clean and well-ventilated room. Well, we appreciate you for following the correct guidelines. But, are you really serious about the cleanliness of the extender? Well, we doubt that. What’s that on the Ethernet port? Dust? If it is, then it’s a no-shocker that the Rockspace WiFi extender Ethernet port not working issue has challenged you to a duel. Don’t worry! You are supposed to win this battle and for this:
- Grab a cotton cloth and clean the dust accumulated over the Ethernet ports.
- Also, clean the air vents of the extender to prevent its overheating.
4. Go for a Power Cycle
From smartphones to computers, every device present in the networking realm can fall victim to technical glitches. It seems that your Rockspace extender has become their next prey. To do away with them, we suggest you power cycle the extender. FYI, power cycling is a fancy term for rebooting or restarting. The instructions given below will help you restart your device and fix the Rockspace WiFi extender Ethernet port not working issue:
- Power down your extender.
- Hold on for a while.
- Power up the extender.
5. Use Another Ethernet Port
If you are still unable to get the Ethernet port of the extender back to the working state, then why don’t you try using another one? Perhaps, the one for which you were implementing troubleshooting hacks is damaged.
Is another port of your Rockspace extender working? Well, your smile says it all! Now, you are free to access the internet on your wired devices too.
Still Rockspace WiFi Extender Ethernet Port Not Working?
Although the hacks mentioned above will help you fix the Ethernet port-related problem with your Rockspace WiFi extender, however, if it is still burdening you, it is time to get it transferred to our technical team’s back. Trust us! They will be able to help you fix the Rockspace WiFi extender Ethernet port not working issue before you can even notice.